OUR SERVICES
Our service
Technical Support
DOUBLE100’s technical team is available 24/7, with a one-year equipment warranty. During production line operation, our team is on standby to resolve any issues promptly, ensuring your line runs smoothly.Average response time: under 15 minutesRemote diagnostics resolution rate: 99%
Accessory support
DOUBLE100 offers robust spare parts support with strategic centers located in the U.S., Turkey, India, and several other key regions worldwide. Our global presence ensures that critical components are always within reach, minimizing downtime and maximizing productivity.
Raw Material Procurement
During the initial phase of launching a new module manufacturing company, the process can be quite demanding from various perspectives. To assist clients during this crucial stage, DOUBLE100 offers comprehensive raw material procurement services for both the setup and commissioning of the production line. We also provide ongoing raw material supply to ensure smooth and uninterrupted production. Additionally, we offer a one-stop solution for all your raw material needs, streamlining your supply chain and ensuring consistency in quality and availability.
Remote Support
To ensure efficient and timely service, we have installed internet connections on all our equipment. This online connectivity facilitates data exchange between the machines and enables DOUBLE100 technicians to provide swift and professional assistance via the internet. Additionally, this connection equips the machines with the capability to support production line management systems. DOUBLE100 is acutely aware that a lack of effective support for the production line can significantly impact the team, which is why we place a high priority on the necessity of remote support.